Friday, March 03, 2006
F&A Outsourcing Providers Discover Competitive Advantage with Real-Time Transaction Inspection
Business Process Outsourcing (BPO) service providers specializing in finance and accounting (F&A) see a growing market opportunity but already face increasing price pressures. Advisory firms are commoditizing engagements and defining what service level guarantees should be. In addition, costs keep escalating in offshore locations, diminishing some benefits of labor arbitrage.
These market forces are creating immediate cost pressures on providers in the first year of outsourcing relationships. At the same time, providers need to focus on additional ways to increase their margins with existing clients. Due to innovative exploitation of existing technology, Oversight Systems provides a software-based solution that enables providers to meet these objectives with real-time transaction inspection.
posted by Brian Moran @ 8:47 AM